We have a wide range of clients, from small one-man consultancies to world-wide blue chip organisations. Here's what they say about us:
"SAMS consistently provide us with an excellent telemarketing service, exceeding our expectations on a regular basis"
"We've tried many telemarketing companies over the last few years, and SAMS is the only one that's provided us with the service we always knew was out there somewhere!"
"I can definitely say that your leads have been first class, and the delivery pace is nothing short of spectacular. As of now, I will be a buyer for life!"
"SAMS knowledge in the technology sector meant that we could get straight down to business and watch the appointments roll in. A professional and proactive approach make them stand out from their competitors"
"SAMS offered first rate customer service and delivered results. They've been flexible on scheduling, pro-active and effective"
As part of our expansion plans we identified the need carry out a concentrated campaign to pursue new clients. To do this effectively we would need to free up our sales team from the usual telephone campaign of seeking potential targets to allow them to spend more time in front of the client to turn those leads into sales. We decided to do this by outsourcing our telephone sales and marketing
After some research and interviews we identified that SAMS, notably their Director Tracy Chapman, were in tune with our needs and they had put forward the best proposal to increase our sales. We made a good decision
From the outset Tracy spent time with us to learn the companies' profile, goals, objectives, why our customers choose us and how our USP could be best explained to new prospects. All through the process of marketing and identifying leads there has been a collaborative approach to ensure that there is an information overlap between SAMS and our sales team. If a customer has thrown a question that SAMS could not answer on the spot then the information has been sought to close that knowledge gap immediately.
Through their approach of careful listening to prospects they quickly identify the 'red flags' to wrap up and move away from so that more time can be spent in 'greener fields' identifying the key triggers of those that would lead to closed business.
SAMS have provided us with a strong, cost effective solution to a weakness we had identified. As a result of their efforts our sales figures grow and the company will expand. We now regard SAMS as an integral part of our team and shall continue to use their inspiration and ideas as part of our business development
"We have been working with SAMS for 6 years now and we have been consistently impressed with the attention to detail, dedication and professional attitude shown by Tracy and her team. As we explore new products in the same range, we will definitely be looking to SAMS for their assistance in telemarketing and look forward to working with them for many years to come."
We started working with SAMS after working with other Telemarketing agencies, we have found the level of service to be far more personable and much higher than that we have experienced with other companies. We feel as if our campaigns have been taken seriously and the agents have a much more mature attitude and greater business experience giving our customers a much better first impression of our company. The response to our campaign has been better than we have experienced in the past, using other companies, and we couldn't be happier with SAMS service.